Terms and Conditions of Use
Please read these conditions carefully. They will form an important part of any contract between Maxine Cook and you. By using this website you agree that the information provided is non-medical and for information purposes only and is not intended to replace medical or other professional advice. By applying for therapies or Sleep Disorder Treatment with Maxine Cook you agree to be bound by these terms, which by proceeding, you confirm you have read and understood. All of Maxine Cook's work and services are conducted under the jurisdiction of the laws of the United Kingdom.
The content ofthis website and the products and services offered by Maxine Cook comply with appropriate UK legislation and regulation. Please note Maxine Cook is a Psychologist/Complementary Therapist and Holistic Integrative Sleep Specialist. She is not medically qualified and she is therefore unable to diagnose medical conditions, nor is she able to offer medical advice. Maxine Cook's Therapy and Sleep Treatment services and programmes are not intended to replace medical advice nor medical treatment, including that of a doctor, nor do Maxine Cook's therapies and services claim to “cure”, "prevent" or "heal" medical conditions. The Sleep Treatment/therapy contract with Maxine Cook shall be subject to the law of England and Wales and to the exclusive jurisdiction of the English courts.
If you are pregnant, or if you have an issue of a medical nature that is causing you concern, or if you are taking medication for an existing condition, then you should contact your General Practitioner or primary healthcare provider before undertaking any complementary therapy or Sleep Treatment. Any symptoms such as bleeding or abdominal pain need to be discussed with your doctor. You take up Maxine Cook's services on the understanding that you have sought medical advice for any health concerns and with respect to any medical conditions you may have.
Please be aware that no therapist can guarantee specific results from information or guidance they give and you may therefore be advised to consult a medical practitioner either prior to or during a course of therapeutic treatment. Continuation of therapy may depend upon you undertaking this. Complementary therapies are intended to work alongside and in support of conventional treatment where it is required.
Although Maxine Cook will be as supportive and helpful as possible in all decision making and change processes, any resulting choices and changes made by the Client remain the personal and legal responsibility of the client.
Any review or other matter that could be regarded as a testimonial or endorsement does not constitute a guarantee, warranty, or prediction regarding the outcome of any consultation or sessions. The testimonials on this website represent the individual anecdotal experience of each of individual client. Individual experiences are not a substitute for scientific research.
Links to other Websites
Maxine Cook's website may contain links to other websites. Maxine Cook has no responsibility or liability for the content of these websites.
Data Protection, General Data Protection Regulation and Privacy Statement
As a professional therapist and specialist Maxine Cook needs to keep accurate records on her clients. She will hold and process any personal data you submit in the course of applying for Sleep Treatment or other therapy services and products. Paper records are kept, which are held securely and only accessible by Maxine Cook. Any digital records held only contain information pertaining to appointments such as your name, email and phone (as provided by you) and no sensitive data is held digitally. Data is held for 10 years in compliance with insurance requirements or in the case of children 10 years after the child’s 18th birthday. This data is disposed of safely.
You have the right to access personal information held about you and this will be provided within 30 days of your written request by email or text. Information held on paper will be provided as photocopies and you may ask Maxine Cook to correct or remove information you think is inaccurate. Maxine Cook will be acting under the Data Protection Act 1998 ("DPA") and General Data Protection Regulation (“GDPR”) in relation to such personal data and is committed to complying with all legal obligations under these. Your personal data is used for the purposes of arranging the provision of complementary therapies and Sleep Treatment to you to ensure they are safe and suitable, dealing with appointment renewals and to improve Maxine Cook's understanding of your interests in her products and services. Maxine Cook will also use your personal data to contact you, by post, telephone, Zoom or Skype and email for the duration of the Sleep Treatment/therapy program and after if you wish to remain in contact (in agreement with you - you will be able to select and opt in to which methods Maxine Cook uses to contact you for appointments and her products and services). Please note all subscribers to Maxine Cook's email list may unsubscribe at any time in compliance with legislation. Exceptions are when work takes place at certain venues who may retain their own client data - for details please contact the venue in question for their Data Protection Policy.
If you become a client either through purchase of Maxine Cook's Sleep Treatment Programs or other services or programs please note that all materials provided to you are copyrighted and remain the property of their respective owners. You may not, share, distribute or re-sell them in any form or way.
Maxine Cook occasionally puts links to products that she can personally recommend. She may receive monetary compensation or other types of remuneration for affiliate links to any products or services from this website. These small earnings make it possible for Maxine Cook to continue developing her practice to enable her to best help her clients. She will not endorse any product or service that she cannot fully support.
Changes to terms and conditions and disclaimer
Maxine Cook may change the Terms & Conditions and disclaimer set out above from time to time. By browsing this website you accept the current terms and conditions and disclaimer. You should check these each time you revisit the site.
Code of Conduct and Ethics
Maxine 's Pledge:
* I will always try to act in the best interests of my clients and treat them with respect
* I will take responsibility for my actions
* I will respect other practitioners and health professionals
* I will practice only within the limits of my competence
* I will observe confidentiality and act within the Data Protection/GDPR laws
* I will practice within the law
* I will maintain high standards of hygiene
* I will maintain and develop my knowledge and skills through CPD
* I do not claim to cure nor do I diagnose medical or psychological conditions
* Maxine Cook reserves the right to refuse to treat a client
* Maxine Cook is a trained, certified and qualified Psychologist, Complementary Therapist and Sleep Disorder Treatment Specialist. She is not a qualified medical practitioner.
* No inappropriate behaviour by enquirers and/or clients will be tolerated. Disrespect or abuse will result in the treatment being ceased or refused and Maxine Cook's policy is always to refer to the police authorities if necessary. Clients and prospective clients are expected to treat Maxine Cook with respect and in accordance with her training as a Psychologist and Therapist.